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case study

How Raven Roofing streamlined operations and gained project visibility with D-EFFCON and monday.com

Raven Roofing partnered with D-EFFCON to overcome visibility challenges, streamline workflows across sales, operations, and finance, and achieve scalable efficiency with monday.com

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Intro

Raven Roofing are the metal roofing experts in Brisbane, proudly servicing Southeast Queensland.

As their teams rapidly grew, they needed a reliable system to track and manage roofing projects, allocate resources efficiently, and ensure on-time billing. To achieve these goals, they turned to D-EFFCON and monday.com for a tailored, centralized solution.

The Challenge

There were a series of challenges impeding Raven Roofing's ability to scale:

Disconnected Tools: Siloed emails, spreadsheets, and software created data gaps, making project updates inconsistent and limiting visibility for the internal team.

Late Invoicing: Irregular invoice scheduling led to delayed payments and complicated financial tracking.

Task Ownership Visibility: Site contacts and project responsibilities were scattered across emails and calendar entries, making it difficult to identify ownership or follow up promptly.

High Admin Load: Multiple documents needed proper storage, but file names were often incorrect and communications were not kept in the right folders, causing inefficiencies.

The Solution

D-EFFCON introduced monday.com to bring all essential tools and email correspondence into one centralized hub.

By customizing the platform for Raven Roofing’s unique workflows, quoting, job management, and invoicing were streamlined. Advanced validations were built in to minimize human errors and ensure data accuracy.

This integrated approach significantly reduced administrative tasks, improved oversight across projects, and helped teams stay aligned at every stage.

The Results

$100k

in savings from avoiding the hire of two additional administrative staff

2x

speed in closing deals

The Benefits

Sustained Efficiency: Automated workflows freed staff to focus on high-value tasks rather than routine admin.

Clear Accountability: Defined roles and transparent tracking improved collaboration across teams.

Scalable Operations: The system supported business growth without extra staffing costs.

Higher Profit Margins: Faster invoicing, centralized data, and reduced overhead all contributed to healthier profits and smoother projects.

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